Already open

Every month, from the back end.

The operations function at a fraction of a person. For a club with nobody to run it, or an owner who would rather not. Two site visits a year. Three month minimum, then rolling, one month's notice either side.

Book a twenty minute call 07874 204789

The Operation, one monthSeven items

1Platform checkWeek 1

2Programme for the month ahead, listedWeek 1

3Host and ambassador confirmationWeek 1

4The group, runWeeks 1 to 4

5Content, written and scheduledWeek 2

6The numbers pageWeek 4

7The callWeek 4

Every month, in this order. Nothing in peak hours. Every session has a named host.

The month

Seven items, in order, every month.

Written as a checklist somebody other than us could follow. If a step cannot be done from the page, the page is wrong and gets fixed.

Platform check

First working day. Courts by type, opening hours, price bands, every listing's court, minimum, maximum and enrolment close time. Anything wrong is fixed and noted.

Programme for the month ahead

Two to four sessions a week, no more, all off peak. Keep what ran, drop what cancelled twice. Places from courts by type. Minimums set to what turned up last time. All listed for the whole month.

Host and ambassador confirmation

Every session has a named host who is physically there. No host, no session. Cover arranged before it is needed.

The group, run

Questions answered, spare players put into games, the calendar posted as one message. The owner's phone stays the owner's.

Content, written and scheduled

A month of posts in the club's voice: the calendar, how to book, what a beginner session is, the coach introduced.

The numbers page

One page. Booked hours against bookable, sessions run against listed, headcount, month on month. Good or bad, it is sent.

The call

Thirty minutes, on a set day. What the numbers say, what changes next month, what is needed from the owner.

The rules

The rules that never change.

Nothing in peak. Weekday evenings and weekend mornings fill on court hire. The programme goes in the empty hours.
Every session has a named host who is there. No host, no session.
Minimums are honest. A cancelled session costs more than a thin one.

Courts by type, always. A singles court is not a doubles court. Twelve places need three doubles courts.
No level filters in a club's first three months.
Nothing bespoke. Anything not on the page is quoted separately before it is done.

Open, courts quiet

The Turnaround.

The courts are built and the doors are open, but the hours that should be full are not, or there is no coach.

What we look at

The platform, the programme and the people. Whether the courts are entered by type and priced by hour band. Whether the sessions sit in the empty hours or the full ones. Whether anyone is hosting. Whether there is a coach, and if not, who could be.

What we do

Put the right coach and the right sessions in place, start the group if there is none, and run the month until the numbers move. Then hand it back to you, or keep running it on the Operation. Same method, shorter run.

Book a call

Tell us about your courts.

Twenty minutes on the phone. We will ring you within two working days.

We run community and events across six padel clubs in the UK. Day One Padel is that work, for independent clubs. Based in Newbury, working anywhere in the UK.